Temporarily Out of Stock/Backordered Items
If an item is not available, it will be shown as out of stock on its product page, within the online shop. Unfortunately you cannot add out of stock items to your shopping basket.
Maximum Purchase Policy
Steps for Redeeming an Offer Code:
1. Enter your Offer Code on the “Billing/Delivery” page
2. Offer codes are case sensitive and should be entered exactly as they appear.
When an Offer Code is accepted, the offer will be displayed in the “Order Review”.
Important Notes: One (1) Offer Code may be used per order.
PAYMENT OPTIONSed Payment Methods
Paypal and credit card within the paypal programme
We’re Sorry, We Do Not Accept:
- - Cheques
- - Postal Orders
- - Credit cards
For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
ORDER ENQUIRIES All order enquiries should be e mailed to firstname.lastname@example.org
or can be made by calling 0844 5555 880.
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
- - Item(s) not available
- - Difficulty in processing payment information
- - Cannot deliver to address provided
- - Duplicate order was placed
- - Cancelled due to a customer request
If your order is cancelled, you will receive an email to explain the reason for the cancellation. Your original payment method will be refunded for the appropriate amount. Please note as we generally dispatch orders within 1- 2 days, it may not be possible to cancel prior to dispatch. In this instance you would have to return your order once received in accordance with our Returns Policy.
Find our complete Returns Policy
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